RAIO Archive

Work

Tip: Ve el video 2 veces para entender mejor la historia.

1. Escucha con traducción

Escucha un par de veces hasta que entiendas bien la historia.

I must be at work at 8:00 am.
Debo estar en el trabajo a las 8 de la mañana.

I have many bills, so I have to work.
Tengo muchas facturas, así que tengo que trabajar.

My shift is from 8:00 am to 5:00 pm.
Mi turno es de 8 de la mañana a 5 de la tarde.

I work at a call center.
Trabajo en un centro de llamadas.

Customers call me when they have questions.
Los clientes me llaman cuando tienen preguntas.

When the phone rings, I say, “How may I help you today?”
Cuando suena el teléfono, digo: "¿En qué puedo ayudarle hoy?".

I answer questions about their payments.
Respondo a preguntas sobre sus pagos.

I also solve problems.
También resuelvo problemas.

I help customers fix their computers.
Ayudo a los clientes a arreglar sus ordenadores.

I tell them to check to see if it’s plugged in.
Les digo que comprueben si está enchufado.

Then I ask them to restart.
Luego les pido que lo reinicien.

Sometimes I can’t fix the problem.
A veces no puedo solucionar el problema.

Then I call my supervisor.
Entonces llamo a mi supervisor.

My supervisor is very helpful.
Mi supervisor es muy servicial.

I answer questions all morning.
Respondo preguntas toda la mañana.

Then I take a break for lunch.
Luego hago una pausa para comer.

After I eat, I begin answering calls again.
Después de comer, vuelvo a responder a las llamadas.

I work weekdays.
Trabajo entre semana.

On Friday, I get paid.
El viernes me pagan.

I am glad I can work and earn money.
Me alegro de poder trabajar y ganar dinero.

2. Escucha sin traducción

Escucha varias veces hasta que entiendas la historia con los ojos cerrados.

I must be at work at 8:00 am.

I have many bills, so I have to work.

My shift is from 8:00 am to 5:00 pm.

I work at a call center.

Customers call me when they have questions.

When the phone rings, I say, “How may I help you today?”

I answer questions about their payments.

I also solve problems.

I help customers fix their computers.

I tell them to check to see if it’s plugged in.

Then I ask them to restart.

Sometimes I can’t fix the problem.

Then I call my supervisor.

My supervisor is very helpful.

I answer questions all morning.

Then I take a break for lunch.

After I eat, I begin answering calls again.

I work weekdays.

On Friday, I get paid.

I am glad I can work and earn money.

3. Escucha y practica responder

Escucha varias veces hasta que puedas responder correctamente a todas las preguntas a tiempo, con los ojos cerrados.

I must be at work at 8:00 am. Do I have to be at work at 8:00 am? [YES/NO], I do.

I have many bills, so I have to work. Do I work so I can pay my bills? [YES/NO], I do.

My shift is from 8:00 am to 5:00 pm. Is my work shift over at 4:00 pm? [YES/NO], I work until 5:00.

I work at a call center. Do I work at a factory? [YES/NO], I do not.

Customers call me when they have questions. Do customers call me when they have a question? [YES/NO], they do.

When the phone rings, I say, “How may I help you today?” When the phone rings do I say, “I can’t help you now.” [YES/NO], I do not.

I answer questions about their payments. Do I answer questions about their payments? [YES/NO], I do.

I also solve problems. Do I solve their problems? [YES/NO], I do.

I help customers fix their computers. Do I help customers fix their phones? [YES/NO], I do not.

I tell them to check to see if it’s plugged in. Do I tell them to turn their computers on? [YES/NO], I do not.

Then I ask them to restart. Do I ask them to restart their computer? [YES/NO], I do.

Sometimes I can’t fix the problem. Do I fix every problem? [YES/NO], I do not.

Then I call my supervisor. Do I call my co-worker when I can’t fix a problem? [YES/NO], I do not.

My supervisor is very helpful. Is my supervisor helpful? [YES/NO], she is.

I answer questions all morning. Do I answer questions all morning? [YES/NO], I do.

Then I take a break for lunch. Do I take a break and play games? [YES/NO], I eat lunch.

After I eat, I begin answering calls again. After lunch, do I go home? [YES/NO], I do not.

I work weekdays. Do I work on Saturday? [YES/NO], I work weekdays.

On Friday, I get paid. Do I get paid on Thursday? [YES/NO], I get paid on Friday.

I am glad I can work and earn money. Am I sad that I can work? [YES/NO], I am glad. IMPORTANTE: Solo podrás continuar a la siguiente sección cuando logres responder a todas las preguntas de forma correcta, en voz alta, a tiempo, y sin mirar el texto.